All Systems Operational
Uptime over the past 90 days. View historical uptime.
Live Platform Operational
90 days ago
100.0 % uptime
Today
Global - Authorization Platform ? Operational
90 days ago
100.0 % uptime
Today
Global - WebMIS Operational
90 days ago
100.0 % uptime
Today
Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational
90 days ago
100.0 % uptime
Today
Global - SOAP Operational
90 days ago
100.0 % uptime
Today
Global - Hosted Payment Page / eKashu Operational
90 days ago
100.0 % uptime
Today
Global - Merchant Plugin for 3-D Secure Operational
90 days ago
100.0 % uptime
Today
Test Platform Operational
Global - Authorization Platform ? Operational
Global - WebMIS Operational
Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational
Global - SOAP Operational
Global - Hosted Payment Page / eKashu Operational
Global - Merchant Plugin for 3-D Secure Operational
Processors - UK/Europe Operational
AIB Merchant Services (APACS) Operational
American Express (APACS) Operational
Barclaycard (APACS) Operational
Barclaycard (HISO) Operational
Credorax (ePower) Operational
Elavon (APACS) Operational
Elavon (EISOP) Operational
Elavon (POSv2) Operational
First Data Merchant Solutions (APACS) Operational
Global Payments (APACS) Operational
Lloyds TSB Cardnet (APACS) Operational
Worldpay (APACS) Operational
Processors - US/Canada Operational
Chase Paymentech (Stratus / Salem) Operational
Chase Paymentech (Tandem / Tampa) Operational
Elavon (viaConex) Operational
First Data Merchant Solutions (ISO8583 / Nashville) Operational
First Data Merchant Solutions (DL Host / Nashville) Operational
First Data Merchant Solutions (Rapid Connect) Operational
Global Payments (Greenhouse) Operational
Heartland Payment Systems (Portico) Operational
Heartland Payment Systems (NWS) Operational
Moneris Solutions Operational
TSYS (Sierra) Operational
Worldpay / Vantiv (610) Operational
Worldpay (ISO8583) Operational
Processors - Australia Operational
First Data Merchant Solutions (AS2805) (Galaxy) Operational
DNS Operational
Creditcall Dedicated DNS Networks Operational
Creditcall Global DNS Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 15, 2024

No incidents reported today.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Service Incident
Resolved - Fiserv (First Data) has informed us the incident affecting their services has been fully resolved.
Sep 12, 15:06 UTC
Identified - FiServ (FirstData) have informed us of an issue causing "service interruption to multiple applications" which may affect transaction processing. They have further advised "Progress is being made to resolve the incident". Updates will be provided as we receive them from FiServ.
Sep 12, 13:17 UTC
Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024
Service Incident
Resolved - This incident has been resolved.
Sep 9, 17:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 17:36 UTC
Investigating - We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
Sep 9, 17:10 UTC
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024
Service Incident
Resolved - The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Sep 4, 11:06 UTC
Identified - We have identified an issue affecting transactions for some acquirers/processors. The appropriate parties have been informed and are working to resolve. An update will be provided shortly.
Sep 4, 10:20 UTC
Investigating - We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
Sep 4, 09:33 UTC
Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage