All Systems Operational

Uptime over the past 90 days. View historical uptime.
Live Platform Operational
Global - Authorization Platform Operational
Global - WebMIS Operational
Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational
Global - SOAP Operational
Global - Hosted Payment Page / eKashu Operational
Global - Merchant Plugin for 3-D Secure Operational
Test Platform Operational
Global - Authorization Platform Operational
Global - WebMIS Operational
Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational
Global - SOAP Operational
Global - Hosted Payment Page / eKashu Operational
Global - Merchant Plugin for 3-D Secure Operational
Processors - UK/Europe Operational
AIB Merchant Services (APACS) Operational
American Express (APACS) Operational
Barclaycard (APACS) Operational
Barclaycard (HISO) Operational
Credorax (ePower) Operational
Elavon (APACS) Operational
Elavon (EISOP) Operational
Elavon (POSv2) Operational
First Data Merchant Solutions (APACS) Operational
Global Payments (APACS) Operational
Lloyds TSB Cardnet (APACS) Operational
Worldpay (APACS) Operational
Processors - US/Canada Operational
Chase Paymentech (Stratus / Salem) Operational
Chase Paymentech (Tandem / Tampa) Operational
Elavon (viaConex) Operational
First Data Merchant Solutions (ISO8583 / Nashville) Operational
First Data Merchant Solutions (DL Host / Nashville) Operational
First Data Merchant Solutions (Rapid Connect) Operational
Global Payments (Greenhouse) Operational
Heartland Payment Systems (Portico) Operational
Heartland Payment Systems (NWS) Operational
Moneris Solutions Operational
TSYS (Sierra) Operational
Worldpay / Vantiv (610) Operational
Worldpay (ISO8583) Operational
Processors - Australia Operational
First Data Merchant Solutions (AS2805) (Galaxy) Operational
DNS Operational
Creditcall Dedicated DNS Networks Operational
Creditcall Global DNS Network Operational
Credit Card Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 23, 2026

No incidents reported today.

Sep 22, 2026

Batch Settlement Delays
Resolved - This incident has been resolved.
Sep 22, 10:55 UTC
Update - First Data Rapid Connect is recovering from an issue originating from Fiserv that affected batch settlement. Some customers may experience delays in associated funding. Our engineers are closely monitoring settlement processing to confirm that batches are settling as expected and the service remains stable.
Sep 22, 09:48 UTC
Monitoring - First Data Rapid Connect is recovering from an issue affecting batch settlement. Some customers may experience delays in associated funding. Our engineers are closely monitoring settlement processing to confirm that batches are settling as expected and the service remains stable.
Sep 22, 09:44 UTC

Sep 21, 2026

Batch Settlement Delays
Resolved - The settlement delay affecting BarclaycardHiso transactions processed on 19 September has been resolved. The affected settlement file has been successfully resubmitted and accepted. Settlement processing is now proceeding as expected.
Sep 21, 13:35 UTC
Identified - We are currently investigating a delay affecting settlement for BarclaycardHiso transactions processed on 19 September. As a result, affected customers may experience delays in funding. We are working with the relevant parties to investigate the issue and will provide further updates as more information becomes available.
Sep 21, 09:07 UTC

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

First Data Nashville North – Settlement Issue
Resolved - Between approximately 06:30 UTC and 10:30 UTC, First Data Merchant Solutions (DL Host / Nashville) experienced an issue affecting settlement processing. As a result, some customers may experience delays in funding. Settlement processing has since resumed, and affected settlements are expected to be reattempted during the next settlement cycle.
Sep 13, 12:14 UTC

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Service Incident
Resolved - The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Sep 10, 14:49 UTC
Monitoring - NMI Engineers have identified and resolved the issue with eKashu service and will continue to monitor its status. We will provide another update when we have confirmed that it is stable.
Sep 10, 13:14 UTC

Sep 9, 2026

[Scheduled Maintenance] Ekashu Service
Completed - The scheduled maintenance has been completed.
Sep 9, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 15:00 UTC
Scheduled - Please be advised that NMI engineers will be conducting core maintenance on the eKashu product on Wednesday 9th September beginning at approximately 15:00 UTC. This maintenance window should last approximately 2 hours. There is no expected traffic impact, if you experience any issues please contact webmissupport@nmi.com
Sep 9, 10:58 UTC
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